WELCOME TO SUMMIT
We're excited to have you join us in Pittsburgh for a few days of learning, connection, and fun. This summit is all about helping you elevate your customer service game with fresh ideas, practical tools, and plenty of chances to connect with the team.
Monday, Oct. 6: Welcome to Pittsburgh
After checking into your hotel, head to our Welcome Dinner! If you're staying at the hotel, attendance is required.
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Local teammates, just let us know if you'll be joining us for dinner by filling out the form we sent via email.
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We'll kick things off with a Connection Kickoff - the perfect chance to relax, connect, and get to know everyone.
Tuesday, Oct. 7: Summit Day 1
The first full day is packed with interactive workshops and sessions to help you enhance your customer service skills.
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You'll also get to enjoy some fun extras like exploring employee benefits, joining panels & breakouts, and taking a trip to House of Sport.
Wednesday, Oct. 8: Summit Day 2
We'll close the summit with big picture takeaways you can bring back home.
Plus, enjoy wellness sessions, grab a cup from Pittsburgh's favorite coffee truck, hear the latest business updates, and celebrate at our Awards Ceremony & tailgate.